My Personal Response
Over the years, My Personal Response has emerged as a leader in its field, providing personal emergency response systems (PERS) throughout the U.S. We offer multiple PERS to fit the different needs and lifestyles of our customers. My Personal Response offers first-class customer service and support via its state-of-the-art monitoring center.
Today, My Personal Response is recognized as a trusted and technologically advanced PERS provider.
My Personal Response is a subsidiary of Connect America, the nation’s largest independent provider of PERS. With a full suite of reliable connected health solutions offered directly and through our more than 1,000 healthcare network partners, we have improved the quality of life of more than a million individuals and their caregivers during our over 35 years of life safety monitoring. At Connect America, we believe that “Connecting is Caring” and our mission is simple: To ensure that our customers reap the vital and, at times, life-saving benefits of living in a connected world..
Our healthcare division offers a growing portfolio of leading PERS, remote patient monitoring and medication management solutions. Our expertise, innovation and commitment to service make us the ideal partner for home healthcare and Medicaid agencies, hospitals, drugstore chains, managed care and other healthcare organizations. We are proud to deliver cutting-edge healthcare technologies to patients and individuals across the country every day.
Healthcare Leadership Team
President, Healthcare Division, Connect America
As President of Connect America’s Healthcare Division, Richard Brooks is responsible for business management and marketing of its state-of-the-art solutions to hospitals, homecare agencies, visiting nurse associations and state and local Medicaid agencies located throughout the United States.
Richard has been a leader in the PERS industry for more than 30 years. Prior to joining Connect America, he was President and CEO of Health Watch, Inc., the second largest PERS Company in the industry. At the time of its sale to Philips Electronics, the company had over 125,000 subscribers located throughout the United States.
Richard holds a Juris Doctor, Law from Temple University’s James E. Beasley School of Law, and is also a founding member and serves on the Board of Directors of the Medical Alert Monitoring Association (MAMA).
Executive Vice President, Healthcare Division Connect America
Steven Abate is Executive Vice President for Connect America’s Healthcare Division where he coordinates the Sales, Marketing and Government Services Departments. He brings to his role more than 30 years of specialized service in the remote healthcare monitoring field and is highly regarded in the industry for his expertise.
During his tenure with the company since 2012, Steven helped to launch important new technology care initiatives, including Connect America Telehealth services, among others.
Previously, Steven worked for Health Watch, Inc., and prior, owned and operated his own Emergency Response Medical Alarm company. He is a graduate of Temple University in Philadelphia.
Vice President of Telehealth, Connect America
As Vice President, Telehealth within Connect America’s Healthcare Division, Jim Reilly is responsible for sales and product development for ConnectVitals™ Remote Patient Monitoring (RPM) Services, including the development of clinical workflow for new clients and marketing programs to both acute and post-acute healthcare markets. In his role, Jim oversees client management, technology integration and education, product selection, and clinical support with the goal of keeping individuals safe and independent in the most cost effective settings.
For the prior 15 years, Jim effectively developed technology integrated care models for the disabled and aging populations that enhance quality of life while reducing utilization.
Jim received both his MBA and BSN from Eastern University and has more than 25 years of progressive management experience in healthcare.
Vice President of Customer Relations, Connect America
Gina Sicker oversees account and relationship management for the Connect America’s Direct Service Providers and Managed Care/Medicaid Programs.
Since beginning her career in 1991 with American Medical Alert Corporation, Gina has been in the connected care industry for 28 years.
Join Our Growing Team
At Connect America, you’ll find a hardworking team of passionate professionals dedicated to changing lives every single day.
Ours is a collaborative culture where every voice counts and everyone – from our leadership team to our emergency response operators – is treated with respect. We understand that our employees are at the heart of our success as a company, and we are proud to provide the tools and support necessary for growth, including quality development programs and relevant on-the-job training.
If you’re ready to join a spectacular team where performance is rewarded and what you do really matters, Connect America is the perfect place for you.